With over 20 years of operational, project management, and client relationship experience in a variety of industries, Deborah Millin founded UpperLevel Solutions to provide a cost-effective alternative for growing companies in need of COO-level support. She is passionate about creating growth strategies at an executive level and translating them into tactical plans to bring operational excellence to internal processes, technology integration, and client support. Debbie has also created an operational assessment for the due diligence phase of mergers and acquisitions to quickly analyze the operations of both companies, maximize the profitability of the deal, and provide a smooth transition. UpperLevel Solutions was listed in Boston Business Journal’s
Startup Watch ‘Five to Follow’ as a rising startup in Boston.
Debbie has a proven history of helping companies of all sizes align themselves for rapid growth and success. She was the Executive Vice President at Carnegie Communications, which provides marketing consulting and student search services for colleges, universities, and private high schools. She served as Vice President of Client Operations at High Street Partners, the leading provider of international business services, managing client satisfaction, service delivery, internal operations and profitability - and is proud to have been part of the team to lead HSP to be the #1 fastest growing private company on Boston Business Journal's Pacesetters list. Debbie was also Vice President of Client Services at Xius-bcgi (formerly Boston Communications Group), managing the prioritization and execution of all corporate-wide projects and supporting the largest wireless carriers in the United States. She held a variety of senior management roles over her 10 year tenure at Boston Communications Group, including responsibility for account management, project management, business analysis, logistics, product management, data operations, field operations, and the management of the 24/7 network operations center. Debbie has also held positions as a Project Manager at SmartRoute Systems and as a member of legislative staff in the Massachusetts State Legislature.
Debbie is an active member of The Boston Club, an exclusive group of executive women in the Boston area. She is currently serving on their Board of Directors and as Chair of the Governance Committee, and is the recipient of their Rising Star Award. She serves on the state-wide Board of Directors for Special Olympics of Massachusetts and has also served on the Board for the Boys and Girls Club of Greater Nashua. Debbie is a member of the Dean's Business Advisory Council at Bentley University, is a member of The Harvard Club, has been a guest speaker at Bentley University and Boston University, and was chosen as a mentor for Startup Grind (Google for Entrepreneurs) and the Merrimack Valley Sandbox Summer Accelerator program.
Debbie graduated magna cum laude from Bentley University with a B.S. in Business Management and a minor in English and holds certifications from Northeastern University and Harvard Law School. She lives in Chelmsford, Massachusetts with her husband and two children.